Management to Advance Careers

Transitioning into a management role is a pivotal career step, one that requires more than just experience. It requires a new mindset and a fresh set of capabilities. This course supports new managers as they move from being high-performing individuals to confident, effective people leaders. Participants will explore the mindset shift required to lead others, recognise the most common challenges new managers face, and develop practical techniques to overcome them. Key skills such as setting expectations, giving feedback, managing team performance, and supporting growth are introduced through realistic, workplace-relevant examples. Participants will also build confidence in essential communication techniques, including active listening, clarity, and navigating difficult conversations with professionalism and empathy.

Objectives:

• Describe the mindset shift from individual contributor to people leader – recognise how this transition affects daily responsibilities and leadership effectiveness
• Identify common challenges faced by new managers – apply practical strategies to overcome them while maintaining team performance and morale
• Demonstrate core management skills – use clear goal setting, constructive feedback, and ongoing development to manage and grow team members
• Apply effective communication techniques – use active listening, personal style adaptation, and professional dialogue to handle difficult conversations with confidence

Duration: 4 hours

Assessment: Included ✓ (80% Pass, 90% Merit, 95% Distinction)

Certificate: Included ✓

Follow Up Resources: Included ✓