Understanding Electric Vehicle Type

£250 per learner

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As electric vehicles become increasingly mainstream, distinguishing EV type and the unique features associated with each is essential for effective customer engagement. This eLearning module introduces participants to the distinctions between BEVs, HEVs, PHEVs, and MHEVs, with practical guidance on customer suitability. Learners will explore how EVs work, gain insight into regenerative braking, and develop the ability to explain the charging process and estimate charging times using real-world examples.

Objectives:

  • Explain how EVs work – describe key components and the benefits they offer customers
  • Distinguish between BEVs, HEVs, PHEVs, and MHEVs – identify differences in EV type, features, and suitability for different driving needs
  • Describe regenerative braking – explain how it works and contributes to energy efficiency
  • Demonstrate how to calculate EV charging times – use connector type, battery size, and charger speed to provide accurate guidance

Duration: 30 minutes

Format

eLearning

Role

Sales Executive, Sales/Assistant Manager, Service Advisor, Used Car Manager