Leadership: Making a Good Leader

Price range: £550 through £700 per learner

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Great leadership inspires trust, unlocks potential, and shapes the culture of a high-performing team. This course supports participants in recognising the behaviours and qualities of being a great leader, helping to develop a confident and authentic leadership style, towards growth and success. Through emotional intelligence, leadership models, and an understanding of social styles, participants will learn to adapt their leadership approach and lead in a way that is aligned with business needs and human dynamics. The session empowers participants to lead with purpose and to take ownership of their continued development as a leader.

Objectives:

  • Explain the key differences between leadership and management – understand the purpose and behaviours of each, and when each approach is appropriate
  • Describe what emotional intelligence is – recognise its impact in a people-focused environment and provide examples of how it supports being an effective leader
  • Evaluate different leadership models – compare established theories and select the most appropriate for specific team and business situations
  • Recognise the influence of social styles on leadership – understand how behavioural preferences impact team dynamics and adapt your style for better results
  • Map personal development as a leader – reflect on your current capability as a leader and create an action plan to continue building confidence and effectiveness

Duration: 4 hours

Assessment: Included ✓ (80% Pass, 90% Merit, 95% Distinction)

Certificate: Included ✓

Follow Up Resources: Included ✓

Format

Facilitated

Role

Dealer Principal, Finance Manager, Sales/Assistant Manager, Used Car Manager, Workshop Controller

Delivery Month:

October 2026, November 2026, December 2026, January 2027, February 2027, March 2027

Method:

Face-to-Face, Virtual